实战:记录从阳x互联代理商某电xx国际域名转移的过程与结果

目前国内还有不少代理商卡着用户域名无法转移,遇到这样的事也不止一两次了!由于开始是纯新手,没有一点经验,都是傻傻的听代理商的,说提供什么资料啊,交100左右的转移费啊!不要说的确某云的代理商某A互联就是这么处理的,打电话向某云投诉,结果最直接的一句就是“我们没有域名管理权限,找代理商”就这么牛叉!在那次事件之后,就慢慢的学会了不断的请教、询问、搜索前辈们的经验教训,终于成功几次从代理商处把域名转出!下面记录今年夏天的一件事:实战:记录从阳光互联代理商国际域名 无法转移的投诉方法。

今年4月份左右从一位站长朋友那购买了一个国际com域名,而且站长朋友说进了好话,提交了各种资料才PUSH到我刚刚在代理商那里注册的账号!这个域名的注册商就是阳x互联,在接手之后的夏天的某个时候,想把域名转移到阳x互联官网,在代理商处提交申请,一样要求提交各种资料并且邮寄资料。气不过,就联系阳x互联的域名客服进行解决,通过域名注册邮箱向其提交了资料,最后的结果还是找代理商!(说实话,这次把这位站长朋友折腾安逸了!)

看来还是在维护代理商,索性都做了这么多工作了,还是不行,就向国际域名组织发起了投诉,没过几天就收到了回复,再次联系阳x互联客服,与客服磨洋工,交心谈话,吹嘘域名商,建议域名商,拿同行跟他做比较,等待……说了一堆为什么始终做不过其他域名商的建议,因为以前也从阳x互联代理商另外一家转移过域名,按照要求续费一年满2个月,马上就给转移码,觉得这样也挺好的,至少不用去磨嘴皮子,写投诉!最终客服还是让我通过域名注册邮箱上传各种资料,这次我就说我该传的已经传过了,也提供了相关资料,我不会再上传了,毕竟不想再去麻烦站长朋友了,就这样我也就没有管理了!没过几天,朋友Q我说,域名转移码发过来了,当时真的不抱希望了!朋友当时都惊呆了,这样都让你转出了!至始至终,代理商处一直是工单提交,回复的都是一样,所以一直都在与注册商交流!

通过这件事之后让我明白了,域名商也怕被投诉,据说投诉次数多了可能会被取消资格!目前国内转移国际域名相当方便的是万网与易名、爱名等大型域名注册商,易名、爱名大前提需要实名认证,西数需要上传复印件!还包括一些代理国外的域名抢注平台等,转移都相当方便!

国际域名投诉的方法互联网上都有,但多数都是几年以前的了,一是投诉地址发生了一点简单的改变,内容上也做了一点点的调整!现在博主把最新的投诉转移方法真实的填写如下,按照相关的说明填写就行了!

1、前往ICANN投诉解决

ICANN投诉网址:
http://www.icann.org/en/resources/compliance/complaints/transfer/form

2、填写ICANN投诉表格 标注*号的为必填

20151025094626556

根据我们的域名信息,填写姓名、邮箱、对应的域名。 上面已经使用中文进行了标注!

3、选择投诉的问题类型

实战:国际域名2015转移投诉的方法(续)

根据我们的实际情况,勾选对应的情形。因为我这里是服务商不给我们转出。

4、写上您的投诉事件简要描述即可

实战:国际域名2015转移投诉的方法(续)

范文,请自行修改:

A英文信模板(括号中文为替换文本说明标注,替换为相应内容删除中文即可):
Hello,
I registered my domain mydoname.com  (注册域名)at xxx(注册商,whois中Registrar,如果不清楚,可以不填这一项). I am not satisfied with their service and I want to transfer my domain to other.
I can’t find any place on their site to get my Auth-code. Followed their FAQ, I found they require a paper form to be filled and mailed to their office with a hard copy of my official personal photo ID or/and passport. I feel very uncomfortable about this. I don’t think they has authority to check my personal id and keep a hard copy, it contains lot of my privacy info. I believe this requirement is against both ICANN policy and local law.
Please help me getting my Auth-code from them.
Thanks.

B英文信模板:域名代理商拒绝并要求续费
Hello
Im a Chinese people and bought a domain mydoname.com(注册域名) in 20xx.
I decided to transfer my domain to west263.com for the better service and lower renew price.
But the agent xxx(注册商)and its agent xxxx.xx(代理商) dont provide the auth-code to me. They ask me to renew the domain first which will cost me xx RMB and 60 days.I think I’m the domain owner and I have the right of transfering my domain by free。 But many domain agents in China (not only xxx)always set up many check points and collect fees to avoid customers transfering domain out of them。
Please ask xxx。com send the auth-code of mydoname.com to it’s owner email and regulate the behavior of Chinese agents。
Thanks

附翻译

My registrar blocked the transfer because I did not pay the transfer fee.
注册商拒绝转移,因为我没有支付转移费用。 (如果原注册商要求收取转移费用或必须续费一年才给转,就选择上这一项)

The registrar blocked the transfer because I have not paid for a pending or future registration period.
注册商拒绝转移,因为我没有支付到期前的注册费用。
My domain name has not expired and the registrar requested it be renewed prior to the transfer.
我的域名没有过期,注册商要求在转移之前续费。

I am the Registered Name Holder and my email address is listed as the registrant’s in the registration information, but the registrar requested proof of my identity
我使用姓名和邮件地址与登记注册信息一致,但注册商还要求我提供身份证明。(一般勾选这一个即可)

The registrar blocked the transfer because there are payment defaults between the registrar and the reseller through which the domain was registered.
注册商拒绝转移,代理商和注册商之间存在支付违约问题。
The domain name is locked and the registrar did not update the status and did not provide me with means to update it.
域名被锁定,注册商不更新解锁状态。
My registrar blocked the transfer saying that the domain name was created less than 60 days ago, or that it was transferred to my registrar less than 60 days ago.
注册商拒绝转移,理由是域名注册不到60天,或刚转移不到60天。。
Other.
其他的情况。

Regarding the authorization code (auth-code) * 关于转移授权码

I tried to retrieve the auth-code from my control panel.  我尝试了从控制面板获取转移码
I asked the registrar to provide me the auth-code, but it was not sent within the 5 days following my request.  我请求域名注册商提供授权码,但是在我提出请求后5天内未发送。 (一般选这一项,因为国内域名注册商的控制面板中一般都没有获取转移授权码的功能!)

Regarding the lock status * 关于锁定状态

I already tried to unlock the domain name myself.  我已经尝试自己解锁域名。
I asked the registrar to unlock it, but the domain was not unlocked nor did I receive means to unlock it myself.  我请求域名注册商解锁,但是域名未被解锁,我也未得到如何自助解锁的方法  (一般选中这一项即可)

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